Terms of service
Terms & Conditions
OVERVIEW
This website is owned and operated by Goodly Protein. Throughout the website, the terms "Goodly Protein", "we", "us", and "our" refer to Goodly Protein. We provide this website, including all information, tools, products, and services available from this site, conditioned upon your acceptance of all terms, conditions, policies, and notices stated herein.
By visiting our website and/or purchasing products from us, you engage in our services and agree to be bound by these Terms & Conditions, including any additional policies referenced on this website. These Terms & Conditions apply to all users of the website, including without limitation browsers, customers, merchants, vendors, and contributors of content.
Please read these Terms & Conditions carefully before accessing or using our website. If you do not agree with any part of these Terms, you should not access the website or use our services.
Goodly Protein reserves the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice. Continued use of the website after changes are posted constitutes acceptance of those changes.
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ONLINE STORE TERMS
By using this website, you confirm that:
• You are legally capable of entering into binding agreements.
• You will not use our products or services for any unlawful or unauthorized purpose.
• You will not violate any applicable laws or regulations while using our website.
• You will not transmit viruses, malware, or any harmful code through the website.
Violation of these Terms may result in immediate termination of access to our services.
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GENERAL CONDITIONS
We reserve the right to refuse service, suspend accounts, cancel orders, or restrict access to our website at our sole discretion.
You agree not to:
• Reproduce, duplicate, copy, sell, or exploit any part of our website or services without written permission.
• Misuse our website, products, content, or intellectual property.
• Attempt to gain unauthorized access to any part of our systems.
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ACCURACY OF INFORMATION
We strive to ensure that all information available on our website is accurate and up to date. However, we do not guarantee that all content, product descriptions, pricing, or other information is always complete, accurate, or current.
Any reliance on information available on this website is at your own risk.
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PRODUCT INFORMATION
We make every effort to display product images, descriptions, ingredients, nutritional values, and pricing as accurately as possible.
However:
• Product packaging may vary from images displayed online.
• Colors may appear differently depending on your device settings.
• Product availability is subject to stock availability.
• Prices may change without prior notice.
Goodly Protein reserves the right to discontinue or modify any product at any time.
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ORDERS & BILLING
We reserve the right to refuse, limit, or cancel any order placed through our website.
This may include:
• Suspected fraudulent transactions
• Pricing or technical errors
• Bulk purchases intended for unauthorized resale
• Incorrect billing or shipping details
If an order is cancelled after payment, the applicable amount will be refunded to the original payment method.
Customers are responsible for providing accurate and complete account, billing, and shipping information.
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PRICING & PAYMENT
All prices displayed on the website are in Indian Rupees (INR).
Applicable taxes will be charged as per Indian law.
Payments must be completed before order dispatch.
Goodly Protein reserves the right to modify product prices without prior notice.
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SHIPPING & DELIVERY
We currently ship only within India.
Delivery timelines provided on the website are estimates and may vary due to courier delays, weather conditions, public holidays, operational disruptions, or other circumstances beyond our reasonable control.
Please refer to our Shipping Policy for complete shipping information.
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REFUND, RETURN & CANCELLATION
Goodly Protein follows a strict No Refund Policy.
Order cancellations are permitted only before dispatch from our warehouse.
Replacement requests are accepted only for products received in a damaged condition and are subject to verification through:
• Unboxing/unwrapping video
• Clear photographs of the damaged product
• Complaint registration within the prescribed timeframe
Please refer to our Refund & Cancellation Policy for complete details.
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THIRD-PARTY LINKS
Our website may contain links to third-party websites for your convenience.
Goodly Protein does not control or endorse these websites and is not responsible for their content, privacy practices, products, or services.
Users access third-party websites at their own risk.
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USER FEEDBACK & SUBMISSIONS
Any reviews, testimonials, suggestions, comments, ideas, feedback, or other content submitted to Goodly Protein may be used by us for business, marketing, promotional, or operational purposes without compensation.
You agree that your submissions:
• Do not violate any law.
• Do not infringe upon intellectual property rights.
• Are not defamatory, misleading, offensive, or unlawful.
Goodly Protein reserves the right to remove any content submitted by users at its discretion.
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INTELLECTUAL PROPERTY
All content available on this website, including but not limited to:
• Logos
• Product packaging designs
• Images
• Graphics
• Text
• Videos
• Product names
• Brand assets
are the exclusive property of Goodly Protein and may not be copied, reproduced, modified, distributed, or used without prior written consent.
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LIMITATION OF LIABILITY
To the fullest extent permitted by law, Goodly Protein shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:
• Use of the website
• Use or consumption of products
• Website interruptions
• Delayed deliveries
• Technical errors
• Third-party services
Our maximum liability shall not exceed the amount paid by the customer for the specific order giving rise to the claim.
PROHIBITED USES
You may not use the website:
• For any unlawful activity
• To violate any applicable law or regulation
• To transmit malicious software or viruses
• To collect personal information of others
• To spam, scrape, or hack the website
• To infringe intellectual property rights
• To interfere with website security or functionality
Violation may result in suspension or permanent termination of access.
GOVERNING LAW
These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.
Any disputes arising from the use of our website or services shall be subject to the exclusive jurisdiction of the courts located in *Pratapgarh, Rajasthan, India*.
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ACCOUNT DELETION
If you wish to delete your account and associated personal information, please contact us at:
📧 *[goodlyprotein@gmail.com]*
Upon verification, your request will be processed within a reasonable period in accordance with applicable laws.
CONTACT INFORMATION
For any questions regarding these Terms & Conditions, please contact:
*Goodly Protein*
📧 Email: *[goodlyprotein@gmail.com]*
By accessing or using our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.